Have you created a query that just won't run? Even more frustrating, do you have a query that you have been running that no longer runs? Ask yourself the following questions to help remedy the issue.

  1. Clear your browser cache

    I know this sounds simple, but sometimes the best solution is the simplest. Here are directions for Clearing Your Browser's Cache.

  2. Allow pop-ups

    When you run the query to Excel or another file, you need to allow the pop-up window. Here are directions for Allowing Pop-ups for MaineStreet.

  3. Try scheduling the query

    Sometimes you are just asking more than Query Limits.  Scheduling queries allows the query to run longer and return all of the information required. Here are directions for Scheduling Queries.

  4. Add prompts to the query

    Your results may be too large. Try adding a prompt to the query in order to limit results. Here are directions for Adding a New Prompt.

  5. Security/Access

    This may be an issue if you are running a query that someone else gave you. 

  6. Upgrades to PeopleSoft

    Recent upgrades may be foiling your attempt to run a query that you previously had no issues with. Look here for known upgrade issues.